Because art is bespoke and made specifically to your order, it is normally not possible to return the goods if you change your mind. Our bespoke art products can only be returned if they are confirmed as defective or damaged, in which case we will arrange to repair or replace the product at our discretion.
Although we check every piece of art before it is dispatched, there are rare occurances of art being damaged whilst in transit. If your piece of art has been damaged whilst being couriered, please contact us to organise the return of the item.
Upon delivery of your product, please check it very carefully and report any problems immediately as we will not be held liable for any defects identified after 48 hours of delivery.
The piece will need to be wrapped in as much of the original packaging as possible, placed back into the external packaging and sealed before it is returned. Our return period is 14 calendar days from the delivery date.