Your order becomes binding as soon as it has been accepted by Louis Sidoli Neon Art, subject to your rights of cancellation (please see section 5).
The product you order is a hand crafted bespoke product made for you in accordance with the instructions and specifications you have given us.
It is your responsibility to check all the details and aspects of your order are correct and that the goods are suitable for your requirements (including product features, measurements, dimensions, delivery and access) when we send through your order acknowledgement email.
We cannot be held liable for conditions of use or storage within the customers house after delivery which may affect the product in any way.
We cannot be held liable for any damage or injury resulting from the improper use or modification of our products.
Because artwork is made to order and bespoke, 100% of the cost of the goods is taken when your order is placed.
International customers will be responsible for the payment of any applicable local import duties and taxes.
Each piece of art purchased from Louis Sidoli Neon Art is bespoke. This means that it can typically take up to 30 working days for your art to be produced and delivered. We will advise you of a likely delivery date on order confirmation.
If you need to amend or cancel your order, you have the right to do so at any time up to 48 hours after you have placed your order. If you amend your order in any way more than 48 hours after you placed it, we reserve the right to charge you any costs we have incurred in relation to your order
Within acceptable limits, there may occur colour variation and blemishes in our natural oak frames - such as small knots - which can only be considered a naturally occurring phenomena and therefore not considered defective in any way.
We provide a 1 Year warranty ( From date of purchase ) against any electrical defects or failure. This does not include neon tube breakage or any other damage.
The content of these pages ( including pictures, designs, logos, photographs, written text and other material ) are copyright of Louis Sidoli Neon Art unless otherwise stated. All rights to these images, products and information are reserved by Louis Sidoli Neon Art. The reproduction, co-distribution, or incorporation into any other work in any form is prohibited without the prior written consent of Louis Sidoli Neon Art. As a visitor to this website, you may download a single copy of the material for your own private viewing purposes only. Any other use of the material and content of the website is strictly prohibited. You agree not to ( and agree not to assist or facilitate any third party to ) copy, display, reproduce, distribute or commercially exploit such material and content without our express prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Address: Unit 21, The Mansley Business Centre, Stratford Upon Avon, CV37 9NQ
VAT Number: 206 4075 36